LegalUpdated November 9, 2026

Privacy Policy

We collect as little as we can, use it only to answer you and do the work, and never sell it. The rest of this page is the detail.

In short

Only what you send us.Your name, email and message when you get in touch. Project files if we work together.
No tracking.No analytics, no ad trackers, nothing that follows you around the internet. Just two technical cookies that keep the site running.
Never sold.We don't sell, rent or trade personal data. A few providers help us run the site and our email.
Yours to ask about.Write to hello@fjaka.me to see, fix or delete what we hold. A person reads every message.

Who we are

This policy covers fjaka.studio in English and Montenegrin, and any message you send us. "fjaka.", "we" and "us" mean Fjaka Design Studio, the controller of your personal data.

Name: Fjaka Design Studio
Address: Suvi potok 1, 85355 Sutomore, Bar, Montenegro
Registration number: [TO BE UPDATED]
Tax number (PIB): [TO BE UPDATED]
Email: hello@fjaka.me

We follow Montenegro's Law on Personal Data Protection and, where it applies to you, the EU General Data Protection Regulation (GDPR).

What we collect, and why

What	When	Why	Legal basis
Name, email, and optionally company, phone and subject	You write to us through the contact form or by email	To read your message and reply	Steps you asked for before a contract, or our legitimate interest in answering
Your message and what the project is about	You write to us	To understand the project and see whether we're a good fit	Steps you asked for before a contract
Project files, briefs, feedback and invoicing details	You become a client	To do the work, invoice it and keep the records the law asks for	Our contract with you; accounting and tax law
Technical data: IP address, browser, device, pages requested, time	You visit the site	To deliver the site, keep it secure and fix errors	Our legitimate interest in a working, secure site

We don't ask for sensitive data such as health, political or religious information, so please don't send it. If it arrives in a brief, we delete what we don't need.

We use your contact details only for your request. No newsletters unless you clearly sign up, and one reply takes you off the list.

Cookies and tracking

We don't use cookies to track you. There are no analytics, no advertising trackers and no social media pixels. Our hosting sets two technical cookies:

Cookie	What it does	How long
__cf_bm	Set by our hosting's network (Cloudflare) to tell people from bots and keep the site safe	30 minutes
__dpl	Set by our hosting (Lovable) so every page you open comes from the same version of the site	1 day

Both are needed for the site to work and stay safe, so they don't need your consent. Neither tells us who you are.

While a tab is open, your browser remembers your place on the page, so the back button returns you to where you were. That stays in your browser's session storage, never reaches us, and disappears when you close the tab.

Fonts are hosted with the site. Instagram and LinkedIn are plain links, and their own privacy policies apply once you open them. If we ever add analytics, we'll update this page first and ask for your consent where the law requires it.

We never sell, rent or trade personal data. These providers handle it for us, under data protection obligations:

Provider	What they do	Where
Lovable and its hosting and delivery partners	Hosts the website and keeps technical logs	EU and US
Hostinger	Hosts the hello@fjaka.me mailbox	EU (Lithuania)
Accountant [TO BE UPDATED]	Bookkeeping and tax filings for client invoices	Montenegro

We also share data when the law requires it, for example with tax authorities or a court, and only as much as required. With your permission, we may name you or your company as a client, or show the work we made together. We never publish your personal details or anything under NDA.

Some providers store data outside Montenegro, including in the EU and US. Where the law requires it, those transfers rely on safeguards such as an adequacy decision or the European Commission's standard contractual clauses. Ask us and we'll tell you which apply.

How long we keep it

Data	How long
Messages that don't become a project	24 months after our last message, in case you come back
Client files and correspondence	The project, plus 3 years for follow-up work
Invoices and accounting records	As long as Montenegrin accounting and tax law requires
Server logs	The hosting provider's standard period, longer only to look into a security issue

You can ask us to delete your data sooner. We will, unless the law says we have to keep it.

Security

The site runs on HTTPS, and only the people working on your project can see its files. No system is perfectly secure. If a breach ever needs reporting, we'll tell you and the authorities as the law requires.

Children

This site is for businesses and adults. We don't knowingly collect data from anyone under 16. If you think a child has sent us their details, tell us and we'll delete them.

Your rights

It's your data. Free of charge, and as the law allows, you can ask us to:

See itGet a copy of what we hold about you.
Correct itFix anything wrong or incomplete.
Delete itUnless the law says we must keep it.
Limit itPause its use while a question is sorted out.
Take it with youIn a common, machine-readable format.
ObjectTo any use based on our legitimate interests.
Withdraw consentWherever we relied on it, without affecting what happened before.

Email hello@fjaka.me from the address we know you by. We reply within 30 days, usually much sooner, and may ask you to confirm who you are first.

If you think we've handled your data wrongly, tell us and we'll fix it. You can also complain directly to Montenegro's Agency for Personal Data Protection and Free Access to Information (Bulevar revolucije 11, Podgorica, azlp.me) or, in the EU, to the data protection authority where you live or work.

Changes

If we change how we handle data, we'll update this page and its date. If the change matters, we'll say so on the site, or tell you directly if you're a client. The English and Montenegrin versions are equally valid.